Introduction
At Monkt, we prioritize your privacy and data security. This policy explains how we handle your information
when you use our document transformation service.
Information We Collect
- Account information (email and password)
- Document transformation outputs
- Usage data for service functionality
- Payment information (processed securely by our payment provider)
How We Handle Your Data
- Original files are processed and immediately deleted after transformation
- Only transformed outputs are stored for the duration specified in your plan
- We do not train our models on customer data
- All data is encrypted during processing and storage
- Data can be permanently deleted upon request
Data Storage Period
We store only the transformed outputs (not original files) for a period that depends on your plan:
- Start plan: 7 days
- Pro plan: 30 days
- Enterprise plan: Custom duration as specified in contract
After this period, transformed outputs are automatically deleted. Original files are processed and
immediately deleted after transformation.
Security Measures
- Encryption for all data in transit and at rest
- Secure, isolated processing environments
- Regular security updates and monitoring
- Access controls and authentication
Your Rights
You have the right to:
- Request deletion of your data
- Access your transformed documents within the storage period
- Export your data
- Close your account
Contact Us
For any privacy-related questions or requests, contact us at:
[email protected]