Privacy Policy

Last updated: February 6, 2025

Introduction

At Monkt, we prioritize your privacy and data security. This policy explains how we handle your information when you use our document transformation service.

Information We Collect

  • Account information (email and password)
  • Document transformation outputs
  • Usage data for service functionality
  • Payment information (processed securely by our payment provider)

How We Handle Your Data

  • Original files are processed and immediately deleted after transformation
  • Only transformed outputs are stored for the duration specified in your plan
  • We do not train our models on customer data
  • All data is encrypted during processing and storage
  • Data can be permanently deleted upon request

Data Storage Period

We store only the transformed outputs (not original files) for a period that depends on your plan:

  • Start plan: 7 days
  • Pro plan: 30 days
  • Enterprise plan: Custom duration as specified in contract

After this period, transformed outputs are automatically deleted. Original files are processed and immediately deleted after transformation.

Security Measures

  • Encryption for all data in transit and at rest
  • Secure, isolated processing environments
  • Regular security updates and monitoring
  • Access controls and authentication

Your Rights

You have the right to:

  • Request deletion of your data
  • Access your transformed documents within the storage period
  • Export your data
  • Close your account

Contact Us

For any privacy-related questions or requests, contact us at:

[email protected]